Your customers aren’t patient. They want pages to load for less than two seconds. If your website is making them wait for around 2 to 10 seconds, this increases your page abandonment rate by 38%.
Every second of delay can cost you 7% reduction in revenue. Worse is 88% of them may not go back to your website anymore because of this bad experience.
Why is this happening? One thing to check in an instant: your web host.
We’ve come up with some information to know if you should change web hosts for your new website.
How to tell if you should ditch your current web host?
Here we’ve come up with different questions you need to ask before going for an upgrade. If the questions below mostly answered yes, it’s time for you to change a hosting plan or a web host.
Is my website slow?
Checking for your website’s load speed is the first thing you need to do in knowing how to tell if you need an upgrade. You can do this by checking in sites that can measure your website’s bandwidth.
Remember, people hate waiting. This isn’t only limited to desktop users, but also for mobile users. So check your website’s performance on all devices.
Is my shared server crowded?
Most businesses will start with shared server hosting because it’s cheap and frees you from doing technical maintenance. But if your small business is growing, your shared server can get you in more trouble.
Other businesses can suck up most of the server’s key resources, weakening new website performance. To solve this, you can look for web hosts using tools to limit client’s access to processing power or go for a dedicated server hosting.
Do I have a bad IP reputation?
When you’re detected sending spam or hosting malware, you can get your IP blacklisted. You know you’re not going to do these, but this can still happen because of the server you’re hosted on.
There can be other clients sharing your server who run insecure applications and outdated software which cause your IP getting blacklisted.
A responsible web host can prevent this trouble through regularly monitoring server software and emails.
Am I getting more page visits?
There’s no problem in choosing a shared hosting service if you get daily visitors below 2000. If you expect or notice the increase in visitor traffic, you’ll need an upgrade to maintain performance on your new website.
Do I always get cyber-attacks?
Check if your site has often crossed into some security issues such as malware and phishing scams. The more you get them, the more you should change your web host as soon as possible.
A reliable hosting provider should have security options such as a secure data center, backup solutions, and regular maintenance to protect a new website.
Is there no available support for my website’s required tools?
There are certain tools and platforms you’ll need to use for your website such as a content management system. If the host can’t provide support for these functions, look for a better one.
Is my host struggling to meet my demands?
In the beginning, you can experience a quick and smooth interaction with your web host. This may change in the following months especially when you start to receive more web traffic.
If the service gets slow to meet your demands, it’s time to go.
Do I always use my host’s scaling option?
When you notice you’re always adding more resources such as bandwidth to keep your website working, upgrade to a plan with more server resources.
Is my business growing?
Whatever the reasons are for this growth – a new business partner, a trending product launch, or a new business location – these changes can indicate that you also need to change your hosting plan.
Are my hosting fees getting expensive?
Expect to spend more as your website grows. Start paying attention when the fees you pay don’t reflect the services and features you used.
There are cases when what was free before becomes the culprit in the unreasonable sum you have to pay. Watch out for these cost increases.
From these questions that help you know how to tell if your new website needs a better host, what’s your conclusion?
Tips on finding the right upgrade for your new website
If you’ve realized you need a change, the search for the better one begins!
What should you do? Read the following tips:
Know what the upgraded nameservers are
When upgrading your hosting plan, don’t forget to check the nameservers. You don’t want to get your account on a new server with its nameservers still connected to the old one.
Unless your domain is hosted on the DNS cluster, you need to renew your nameservers at your domain registrar right away.
Going to a new host may surprise you if you’re not aware that the server software used will be different.
Compare the features of your old server to the upgrade particularly on the main aspects such as the operating system, control panel, PHP, and the databases (MySQL versions) used.
Choose a web host with a dedicated server
Buying another shared server isn’t the best solution when you can see a significant increase in web traffic.
Look for a reliable customer service
No matter how good a hosting service is, it’s important to see if it has a responsive customer support department.
Check if their support phone numbers are toll-free. Avoid services with customer support lines that always put you on hold because this means they’re often flooded with support requests.
Look also for live chat and support ticket options.
Check your next plan’s billing cycle
You still need to consider what’s fit for your budget. We recommend that you check if your future plan supports monthly, semi-annual, annual or any other available billing cycles.
Now that you know how to tell if your old host isn’t for your growing website anymore, make sure your new website will have its best performance by choosing the better one for your small business.
Do you already have a name in mind? If you want to be sure you’ve chosen the right one, you can read our in-depth website host reviews.